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Customer Lifetime Value Calculator

Estimate the gross profit a customer brings in before they cancel, and compare it to CAC.

Customer lifetime value
$1,600
Average customer lifetime
33.3 months
LTV : CAC
4 : 1

Healthy. A ratio of 3 : 1 or better is a common target.

How to use the Customer Lifetime Value Calculator

Enter the average monthly revenue per customer, your gross margin, your monthly churn rate and what it costs to win one customer. Lifetime is estimated as one divided by churn.

Frequently asked questions

What is a good LTV to CAC ratio?

A common target is 3 : 1 or higher. Below 1 : 1 means you spend more to win customers than they ever pay back.

Why use gross margin instead of revenue?

Revenue includes costs like hosting and support. Gross margin shows what a customer actually contributes.

Guides that use this tool