Shipping policy
Shipping Policy – TrendiFico
Last Updated: 11 February 2025
Thank you for shopping with TrendiFico! We are committed to providing fast and reliable shipping across the UAE. Please review our Shipping Policy below for details on delivery times, shipping costs, and order tracking.
1. Shipping Locations
🚚 We currently ship within the United Arab Emirates (UAE) only.
🚀 International shipping is not available at this time.
2. Delivery Timeframes
We aim to deliver your order as quickly as possible. Estimated delivery times are:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (UAE) | 2-5 business days |
| Express Shipping (UAE) | 1-2 business days (if available) |
📌 Note: Delivery times may vary based on your location, public holidays, and high-demand periods.
3. Shipping Fees
✔ Standard Shipping Fee: 18 AED (applies to all orders)
✔ Express Shipping: Additional charges apply (if available)
✔ Free Shipping: Currently not available due to budget constraints
📌 Final shipping costs will be calculated at checkout.
4. Cash on Delivery (COD) Orders
💰 COD orders require payment in cash upon delivery.
📌 Please ensure you have the exact amount ready as drivers may not carry change.
⚠ Multiple COD order refusals may lead to restrictions on future orders.
5. Order Processing & Tracking
📌 Order Confirmation: You will receive a confirmation email once your order is placed.
📌 Processing Time: Orders are processed within 24-48 hours (excluding weekends & public holidays).
📌 Order Tracking: Once your order is shipped, you will receive a tracking number via email/SMS (if available).
6. Delays & Unforeseen Issues
We strive to meet delivery timelines, but delays may occur due to:
✔ High demand periods (sales, promotions, public holidays)
✔ Weather conditions or natural disasters
✔ Unexpected supply chain disruptions
📌 If your order is delayed, our customer support team will notify you with updates.
7. Missing, Lost, or Stolen Packages
✔ If your order is marked as delivered but not received, check with neighbors or building security.
✔ If your package is lost or stolen, contact us at queries@trendifico.com within 48 hours for assistance.
✔ TrendiFico is not responsible for orders lost due to incorrect shipping addresses provided by the customer.
8. Returns & Replacements
✔ We do not offer refunds.
✔ If you receive a damaged or incorrect product, you can request a replacement within 3 days of delivery.
📌 See our full Refund & Replacement Policy here: Refund Policy